As America’s shopping destination for discovering great styles at compelling prices, JCPenney expects nothing short of being the top retailer and standout employer in the U.S. To uphold quality standards, the senior management team mandated that every JCPenney employee have a personal profile going into the company’s annual management review meeting. This two-page comprehensive profile documents an employee’s performance, areas for improvement and growth, job training needs, salary history, and advancement assessment. With more than 500 employees, this was no small feat.
The Marketing and Communications departments had recently merged, and each department was handling its personnel profiles with a different system. In addition, there was an environment clash between Mac and PC users. It was clearly time for us to step in and establish a new personnel record that everyone could be proud of and rally behind.
The Technology
How do you produce a flawless 1000-page personnel directory and have it ready in time for the annual management meeting? Simple. You create an incredibly intuitive database that can automate tasks system-wide. MightyData designed a FileMaker database that enabled Human Resources to easily input, update, send or print employee data whenever necessary.
Mac and PC users were both able to utilize this new database. Plus we embedded coding to ensure safe and secure access for authorized users only. What’s more, we developed a few additional FileMaker applications including employee absence and appraisal programs that allowed swift online data entry and modifications.
The Transformation
In the end, the transformation was simply remarkable. All employee records were ready on time, and a complete book of personal profiles was sent to senior management for their approval.
We’re actually looking forward to doing the book next year…the process was so smooth, says Rosemary.
“We were recently told that we needed to ship our Personnel Profile records to our Salt Lake City office by the end of the quarter. Now that we have all the employee information in our database, we’re no longer nervous about sending these files.” A tremendous amount of time was saved. It’s no wonder that Rosemary and the fine folks at JCPenney were impressed.
Compared to our labor-intensive struggles in the past, it’s like night and day!
For us, it’s not only an example of how we can turn your heavy lifting information requirements into light work, but also the ability to create new personnel records for your business.